Featured Recordings
Growth Intelligence, the Fifth and Final Component of Relationship Intelligence™
Growth Intelligence, the Fifth and Final Component of Relationship Intelligence™
This is Day Five of this week’s vlog series which delves into the 5 Components of Authentizity’s Relationship Intelligence™.
You made it!
In today’s post, I discuss the impact of Growth Intelligence on our service-based, technical businesses, including the importance of proactive planning for future market shifts.
The best time to advance into new service lines or territories is not when we need the work; it’s when our backlog is solid and we have the freedom (and budget) to try out new things and possibly fail forward.
Additionally, I recommend conducting qualitative client surveys to understand the competitive landscape and help to hone in on our differentiators. By planting strategic "seeds" today, it will benefit our organizations into the future and beyond...
Click here to watch the full vlog post.
Then join me all week as I feature each of the components of Authentizity’s Relationship Intelligence™ including: - Self Intelligence - Interpersonal Intelligence - Client Intelligence - Organizational Intelligence and - Growth Intelligence (See the graphic here as it outlines each component at a high-level.)
Want to learn more? Contact me and schedule an Executive Brief today at dlandry@authentizity.com!
NOTE: Relationship Intelligence™ is a proprietary business development category pioneered by Authentizity. It is a new standard — where relational clarity becomes the engine for measurable, sustainable business growth.
#relationshipintelligence #selfintelligence #interpersonalintelligence #clientintelligence #organizationalintelligence #growthintelligence #clientrelationships #bdtraining #businessdevelopmenttraining #technicalsales #achievementsinBD #businessdevelopment #doerseller #sellerdoer #listeningintelligence #cliftonstrengths #bddynamics #authentizity #dawnflandry
Organizational Intelligence, the Fourth Component of Relationship Intelligence™
Organizational Intelligence, the Fourth Component of Relationship Intelligence™
This is Day Four of this week’s vlog series which delves into the 5 Components of Authentizity’s Relationship Intelligence™.
In today’s post, I discuss Organizational Intelligence because in service-based, technical businesses, our Clients don’t hire companies, they hire the professionals who work for them.
With solid Organizational Intelligence built upon internal credibility within an organization, we maintain trust with our colleagues. Rather than competing internally, we are perceived as partners to effectively support one another in our advancement of our Client relationships.
It’s just another component of Client Retention. And yes; keeping your Clients IS business development. It’s far easier to keep Clients than it is to start from scratch with new ones!
Click here to watch the full vlog post.
Then join me all week as I feature each of the components of Authentizity’s Relationship Intelligence™ including: - Self Intelligence - Interpersonal Intelligence - Client Intelligence - Organizational Intelligence and - Growth Intelligence (See the graphic here as it outlines each component at a high-level.)
Want to learn more? Contact me and schedule an Executive Brief today at dlandry@authentizity.com!
NOTE: Relationship Intelligence™ is a proprietary business development category pioneered by Authentizity. It is a new standard — where relational clarity becomes the engine for measurable, sustainable business growth.
#relationshipintelligence #selfintelligence #interpersonalintelligence #clientintelligence #organizationalintelligence #growthintelligence #clientrelationships #bdtraining #businessdevelopmenttraining #technicalsales #achievementsinBD #businessdevelopment #doerseller #sellerdoer #listeningintelligence #cliftonstrengths #bddynamics #authentizity #dawnflandry
Client Intelligence, the Third Component of Relationship Intelligence™
Client Intelligence, the Third Component of Relationship Intelligence™
This is Day Three of this week’s vlog series which delves into the 5 Components of Authentizity’s Relationship Intelligence™.
In today’s post, I discuss Client Intelligence because without our Client Relationships, we have no business.
As a result of excellent Client Intelligence, we are able to build deep, long-lasting client relationships based upon trust. And while credibility and reliability are important, the key to establishing trust is knowing and customizing the experience for each client. Strong client relationships can be tested during challenging situations to morph into trusted advisor status. This ultimately leads to client loyalty and sustainable business growth.
Click here to watch the full vlog post.
Then join me all week as I feature each of the components of Authentizity’s Relationship Intelligence™ including: - Self Intelligence - Interpersonal Intelligence - Client Intelligence - Organizational Intelligence and - Growth Intelligence (See the graphic here as it outlines each component at a high-level.)
Want to learn more? Contact me and schedule an Executive Brief today at dlandry@authentizity.com!
NOTE: Relationship Intelligence™ is a proprietary business development category pioneered by Authentizity. It is a new standard — where relational clarity becomes the engine for measurable, sustainable business growth.
#relationshipintelligence #selfintelligence #interpersonalintelligence #clientintelligence #organizationalintelligence #growthintelligence #clientrelationships #bdtraining #businessdevelopmenttraining #technicalsales #achievementsinBD #businessdevelopment #doerseller #sellerdoer #listeningintelligence #cliftonstrengths #bddynamics #authentizity #dawnflandry
Interpersonal Intelligence, the Second Component of Relationship Intelligence™
Interpersonal Intelligence, the Second Component of Relationship Intelligence™
This is Day Two of this week’s vlog series which delves into the 5 Components of Authentizity’s Relationship Intelligence™.
In today’s post, I discuss Interpersonal Intelligence and its internal importance in ultimately achieving Client Loyalty.
Within Interpersonal Intelligence as leaders is the importance of understanding what motivates and demotivates their team members, as well as their team members’ internal uniqueness. This is vital when deepening internal colleague relationships to advance client loyalty through excellent client experiences.
Click here to watch the full vlog post.
Then join me all week as I feature each of the components of Authentizity’s Relationship Intelligence™ including: - Self Intelligence - Interpersonal Intelligence - Client Intelligence - Organizational Intelligence and - Growth Intelligence (See the graphic here as it outlines each component at a high-level.)
Want to learn more? Contact me and schedule an Executive Brief today at dlandry@authentizity.com!
NOTE: Relationship Intelligence™ is a proprietary business development category pioneered by Authentizity. It is a new standard — where relational clarity becomes the engine for measurable, sustainable business growth.
#relationshipintelligence #selfintelligence #interpersonalintelligence #clientintelligence #organizationalintelligence #growthintelligence #clientrelationships #bdtraining #businessdevelopmenttraining #technicalsales #achievementsinBD #businessdevelopment #doerseller #sellerdoer #listeningintelligence #cliftonstrengths #bddynamics #authentizity #dawnflandry
Self Intelligence, the First Component of Relationship Intelligence™
Self Intelligence, a Component of Relationship Intelligence™
This is Day One of this week’s vlog series which delves into the 5 Components of Authentizity’s Relationship Intelligence™.
In today’s post, I discuss Self Intelligence and its foundational importance in ultimately achieving Client Loyalty.
Self Intelligence includes not only self-awareness but it focuses on knowing and leveraging one's strengths while being aware of when they might become weaknesses. It also includes the different types of listening preferences that impact our unique communication styles. Click here to watch the full vlog post.
Join me all week as I feature each of the components of Authentizity’s Relationship Intelligence™ including: - Self Intelligence - Interpersonal Intelligence - Client Intelligence - Organizational Intelligence and - Growth Intelligence (See the graphic here as it outlines each component at a high-level.)
Want to learn more? Contact me and schedule an Executive Brief today at dlandry@authentizity.com!
NOTE: Relationship Intelligence™ is a proprietary business development category pioneered by Authentizity. It is a new standard — where relational clarity becomes the engine for measurable, sustainable business growth.
#relationshipintelligence #selfintelligence #interpersonalintelligence #clientintelligence #organizationalintelligence #growthintelligence #clientrelationships #bdtraining #businessdevelopmenttraining #technicalsales #achievementsinBD #businessdevelopment #doerseller #sellerdoer #listeningintelligence #cliftonstrengths #bddynamics #authentizity #dawnflandry
A Full BD Pipeline for 2026? Then, What's Next?!?
Client Loyalty-Driven Relationship Intelligence™
Are you like many of my Clients who have already secured most of your sales pipeline for 2026?
Well, congratulations if that’s you. However, it's not an excuse to get complacent and lose your market edge. In these situations, we may feel that our firms doesn’t need business development help, and that may be true if we define BD like a lot of people do.
However, I know that Client Retention is business development so maintaining strong Client relationships should always be a priority.
In today’s vlog post, I discuss the importance of Client loyalty, driven by Relationship Intelligence™, such that it can fuel client retention, expansion, and growth. I feature the components of Authentizity’s Relationship Intelligence™ including: - Self Intelligence - Interpersonal Intelligence - Client Intelligence - Organizational Intelligence and - Growth Intelligence (See the graphic here as it outlines each component at a high-level.)
Want to learn more? Contact me and schedule an Executive Brief today at dlandry@authentizity.com!
NOTE: Relationship Intelligence™ is a proprietary business development category pioneered by Authentizity. It is a new standard — where relational clarity becomes the engine for measurable, sustainable business growth.
#relationshipintelligence #clientrelationships #bdtraining #businessdevelopmenttraining #technicalsales #achievementsinBD #businessdevelopment #doerseller #sellerdoer #listening intelligence
Celebrating Women's History Month by Learning More about Women in History
Celebrating Women's History Month by Learning More about Women in History
Every month should be Women's History Month. It is to me, especially in my reading lately. Since last year, I've been drawn to historical fiction (I accidentally called it historical drama in the recording). I have been enjoying stories of the women behind the famous men. These unsung heros were never written about before, so their authors have to reconstruct the timelines through letters and often through the stories from the men's histories themselves. In today's post, I feature several of my most recent finds. Specifically, I discuss Stephanie Dray's "Becoming Madam's Secretary" about Frances Perkins, the first female Secretary of State who played a crucial role in creating the modern social security system under President Franklin Delano Roosevelt. She was a woman far ahead of her time and such an inspiration so many generations later. I know and am so grateful to stand on the shoulders of these great women and their sacrifices for our futures. Their stories offer valuable lessons about the past that can help us avoid repeating mistakes.
Want to learn more? Contact me at dlandry@authentizity.com today!
#women’shistorymonth #celebratingwomeninhistory #inspiration #stephaniedray #leadership #womanbehindtheman #authentizity #dawnflandry
Introducing Authentizity's Relationship Intelligence™ Growth Strategy - Part Four
Introducing Authentizity's Relationship Intelligence™ Growth Strategy - Part Four
Relationship Intelligence™ is a proprietary business development category pioneered by Authentizity.
As a forerunner in leadership training evolution, Authentizity introduces Relationship Intelligence Growth Strategy — a distinctive framework that redefines how organizations approach development, performance, and long-term impact.
Rather than treating leadership, communication, culture, and growth as separate initiatives, Relationship Intelligence™ integrates all four core service areas into one cohesive system.
Each area can stand alone as a focused solution, yet when implemented together, they operate synergistically to create a holistic growth philosophy.
This is not traditional training.
It is a new standard — where relational clarity becomes the engine for measurable, sustainable business growth.
Want to learn more? Contact me and schedule an Executive Brief today at dlandry@authentizity.com!
#achievementsinBD #businessdevelopment #doerseller #sellerdoer #relationshipintelligence #clientrelationships #bdtraining #businessdevelopmenttraining #technicalsales #listening intelligence #listeningetiquette #authentizity #dawnflandry #bddynamics #winningwithwhiskers
Introducing Authentizity's Relationship Intelligence™ Growth Strategy - Part Three
Introducing Authentizity's Relationship Intelligence™ Growth Strategy - Part Three
Relationship Intelligence™ is a proprietary business development category pioneered by Authentizity.
As a forerunner in leadership training evolution, Authentizity introduces Relationship Intelligence Growth Strategy — a distinctive framework that redefines how organizations approach development, performance, and long-term impact.
Rather than treating leadership, communication, culture, and growth as separate initiatives, Relationship Intelligence™ integrates all four core service areas into one cohesive system.
Each area can stand alone as a focused solution, yet when implemented together, they operate synergistically to create a holistic growth philosophy.
This is not traditional training.
It is a new standard — where relational clarity becomes the engine for measurable, sustainable business growth.
Want to learn more? Contact me and schedule an Executive Brief today at dlandry@authentizity.com!
#achievementsinBD #businessdevelopment #doerseller #sellerdoer #relationshipintelligence #clientrelationships #bdtraining #businessdevelopmenttraining #technicalsales #listening intelligence #listeningetiquette #authentizity #dawnflandry #bddynamics #winningwithwhiskers
Introducing Authentizity's Relationship Intelligence™ Growth Strategy - Part Two
Introducing Authentizity's Relationship Intelligence™ Growth Strategy - Part Two
Relationship Intelligence™ is a proprietary business development category pioneered by Authentizity.
As a forerunner in leadership training evolution, Authentizity introduces Relationship Intelligence Growth Strategy — a distinctive framework that redefines how organizations approach development, performance, and long-term impact.
Rather than treating leadership, communication, culture, and growth as separate initiatives, Relationship Intelligence™ integrates all four core service areas into one cohesive system.
Each area can stand alone as a focused solution, yet when implemented together, they operate synergistically to create a holistic growth philosophy.
This is not traditional training.
It is a new standard — where relational clarity becomes the engine for measurable, sustainable business growth.
Want to learn more? Contact me and schedule an Executive Brief today at dlandry@authentizity.com!
#achievementsinBD #businessdevelopment #doerseller #sellerdoer #relationshipintelligence #clientrelationships #bdtraining #businessdevelopmenttraining #technicalsales #listening intelligence #listeningetiquette #authentizity #dawnflandry #bddynamics #winningwithwhiskers
Introducing Authentizity's Relationship Intelligence™ Growth Strategy - Part One
Introducing Authentizity's Relationship Intelligence™ Growth Strategy - Part One
Relationship Intelligence™ is a proprietary business development category pioneered by Authentizity.
As a forerunner in leadership training evolution, Authentizity introduces Relationship Intelligence Growth Strategy — a distinctive framework that redefines how organizations approach development, performance, and long-term impact.
Rather than treating leadership, communication, culture, and growth as separate initiatives, Relationship Intelligence™ integrates all four core service areas into one cohesive system.
Each area can stand alone as a focused solution, yet when implemented together, they operate synergistically to create a holistic growth philosophy.
This is not traditional training.
It is a new standard — where relational clarity becomes the engine for measurable, sustainable business growth.
Want to learn more? Contact me and schedule an Executive Brief today at dlandry@authentizity.com!
#achievementsinBD #businessdevelopment #doerseller #sellerdoer #relationshipintelligence #clientrelationships #bdtraining #businessdevelopmenttraining #technicalsales #listening intelligence #listeningetiquette #authentizity #dawnflandry #bddynamics #winningwithwhiskers
Dissecting Large, Whale Projects
In today’s vlog post, I discuss the complexities of large-scale "whale projects," explaining that as deals grow larger, they become more intricate in terms of identifying decision-makers, champions and influencers in the business development process.
I share a detailed example from one of my past project wins that involved multiple stakeholders including the Client, developer, architect, and other stakeholders.
To succeed in winning these complex deals requires building strong relationships and demonstrating genuine interest and hunger for the project, while also being prepared to address competitive "ghosting" tactics that can disrupt opportunities.
Successful technical service-based sales (like those in the AEC industry) are relational rather than transactional.
With more than three decades of experience in B2B business development, I delve deeper into these concepts through Authentizity’s BD Dynamics™ and Relationship Intelligence™ programs.
Want to learn more? Contact me at dlandry@authentizity.com today!
#achievementsinBD #businessdevelopment #doerseller #sellerdoer #whaleprojects #leadershipinsales #bdtraining #businessdevelopment #technicalsales #authentizity #dawnflandry #bddynamics #winningwithwhiskers
Have Your Clients Put You in a Box?
Have Your Clients Put You in a Box?
It happens. In fact, it recently happened to me.
A newer Client hired me for one of Authentizity’s service offerings, but had no idea that we have other complimentary aspects to the business.
In today’s vlog post, I discuss cross-selling from a business development perspective, highlighting how Clients sometimes limit our services to a single aspect despite our broader capabilities.
It’s crucial to remember the #1 rule of cross-selling: We have to have the proven and depth of the relationship before we have the ask.
Otherwise, forcing this conversation too early can appear sales-focused rather than Client-focused. Successful cross-selling occurs when we have already delivered value in one area and then we can naturally introduce related services.
Want to learn more? Contact me at dlandry@authentizity.com today!
#achievementsinleadership #leadership #inspiration #motivation #leadershipinsales #bdtraining #businessdevelopment #technicalsales #doerseller #sellerdoer #authentizity #dawnflandry #bddynamics #winningwithwhiskers
How Hungry Are You?
How Hungry Are You?
Now I'm not talking about food; I'm referring to inspiration today. The importance of staying motivated is a theme that has been recurring with many of my executive coaching Clients lately. For me, one surefire way to remain hungry is when I have opportunities to invest in Authentizity's service offering (which is an investment in my growth and learning). It's the only way that I can avoid becoming complacent and stuck, stale, and stagnant. How about you? What will it take for you to reignite your passion? There's no better time that the present!
Reach out for advice and tips by contacting me at dlandry@authentizity.com today!
#achievementsinleadership #leadership #inspiration #motivation #leadershipinsales #bdtraining #businessdevelopment #technicalsales #doerseller #sellerdoer #authentizity #dawnflandry #bddynamics #winningwithwhiskers
Changing Perceptions of Achievements in Leadership and BD
Have your role/responsibilities changed in the past year?
For instance, are you now a leader within your organization? Or, have the projects that you are now targeting BD-specific grown in size and scope?
If so, are you struggling to “count” your achievements? (i.e., Do you get to the end of the week and feel like you haven’t accomplished a thing?)
In today’s vlog post, I discuss how Authentizity’s executive clients have shared their struggles with counting achievements as new leaders. Our work together includes their evolution from achieving tactical tasks to growing/mentoring/supporting their team members in their own achievements.
Additionally, I share my own consulting experiences based on the evolution of BD strategy for smaller projects to larger "whale" ones. I identify how smaller projects require constant hustle and quick turnover, larger projects have different achievement milestones and require different tactics for client relationship management.
Do you want to discover more? Contact me at dlandry@authentizity.com today!
#achievementsinleadership #leadership #BDforwhaleprojects #leadershipinsales #bdtraining #businessdevelopment #technicalsales #doerseller #sellerdoer #authentizity #dawnflandry #bddynamics #winningwithwhiskers
Do You Wear Busyness in Your Business as a Badge of Honor?
Are you busy in your business for busyness sake? Do you wear it like a badge of honor?
In today's vlog post, I discuss the importance of managing busyness to prevent burnout, especially during the holiday season. By prioritizing self-care, strategy and pacing ourselves, we can avoid overcommitting to events and activities.
That also comes with an awareness that we need to put aside any FOMO (fear of missing out) feelings!
Don't forget to maintain energy reserves for family time celebrations as we walk into the new year.
Speaking of the new year, how do you plan to walk into 2026? My intention is to enter 2026 with a lighter burden and hope for the future.
So, what about you? How do you balance your business busyness, especially at this time of year? Be selective and strategic.
And, if I can help you, don't hesitate to reach out.
#busyness #busynessinbusiness #2026 #authentizity #dawnflandry #winningwithwhiskers #bddynamics
2-Minute BD Moment: Have You Ever Talked Yourself Right Out of a Sale?
Have you ever sold yourself right out of a sale?
I HAVE! In fact, it happens to most of us.
The #1 reason for this complication? A lack of effective communication and individualized listening habits intentionally tuned in to advance our business relationships.
In today’s vlog post, I share my own experiences of what happens when I talk myself out of a sale by failing to recognize a client’s verbal and non-verbal cues.
I also highlight a framework for effective listening in sales, emphasizing the importance of understanding clients' perspectives, data, and big ideas and customizing the messages to the individual.
Self-awareness is vital to success but it’s only one part of the equation. With empathy and curiosity for the person on the other side of the table, we ensure more targeted success in our sales interactions.
Do you want to discover more? Contact me at dlandry@authentizity.com today!
#listeningintelligtence #LQ #effecitvelistening #leadershipinsales #bdtraining #businessdevelopment #technicalsales #doerseller #sellerdoer #authentizity #dawnflandry #bddynamics #winningwithwhiskers
What’s Your Personal Brand?
What’s Your Personal Brand?
If your name comes up in a conversation when you’re not around, do you know what you’re known for?
In today’s vlog post, I discuss the importance of personal branding and its role in conveying our ambassadorship for both ourselves and our organizations.
If we can’t articulate our individual value and our personal "why," then we will struggle to advocate for ourselves — whether we are seeking promotions, new opportunities, or persuading decisions in favor.
As you look forward to 2026, what are you most proud of in your career? Where do you want to advance to next?
With continuous self-awareness and self-investment through learning opportunities, we can accelerate our value and personal brand.
Do you want to discover more? Contact me at dlandry@authentizity.com today!
#personalbrand #individualvalue #mywhy #leadershipinsales #bdtraining #businessdevelopment #technicalsales #doer-seller #seller-doer #authentizity #dawnflandry #bddynamics #winningwithwhiskers
The Importance of Tweener Work to Your BD Strategy!
The Importance of Tweener Work to Your BD Strategy!
Wouldn’t it be wonderful if our work was predictable and we could go from one big project to the next without a lapse in time?
Alas, slippage happens to the best of us so we need to have a plan to keep our folks billable until the next large contract starts.
I call it “tweener” work and it’s massively important to our business development strategy.
In today’s vlog post, I discuss how smaller projects can be extremely valuable to deepen new client relationships by showcasing our talent and capabilities in that these tweener projects can lead to larger opportunities and long-term client retention.
How does smaller work fit into your service mix? Contact me at dlandry@authentizity.com to strategize today!
#leadershipinsales #bdtraining #businessdevelopment #technicalsales #doer-seller #seller-doer #authentizity #dawnflandry #bddynamics #winningwithwhiskers
Do You Want to be a Bad Listener?
Do You Want to be a Bad Listener?
What a ridiculous question, right? Yet, despite our best efforts, we really miss the mark more times than not.
It’s because no one has ever taught us how to be more attuned listeners nor better our listening habits.
Our brains are often distracted, processing only 25% of listening while engaging in other activities. There are three components to remaining in a dialogue: self-awareness for times when we’re distracted, reconnecting with the person/people speaking, and listening to learn.
Want to become more effective in your own listening? Contact me at dlandry@authentizity.com to learn more today!
#leadershipinsales #echolistening #listeningintelligence #bdtraining #businessdevelopment #technicalsales #doer-seller #seller-doer #authentizity #dawnflandry #bddynamics #winningwithwhiskers